Privacy Policy

At XclusivePR (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Company Name

• Billing Information (where applicable)

• Any information you voluntarily submit through forms or email correspondence.

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on the Website

• Referral Source

• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Respond to enquiries and consultation requests.

• Deliver our digital marketing and PR services.

• Improve our website and user experience.

• Send service updates or important communications.

• Process invoices and payments.

• Comply with legal obligations.

• Prevent fraud and maintain website security.

Where legally required, we will obtain your consent before sending marketing communications.

3. Cookies

Our website uses cookies to improve functionality, analyse website traffic, and personalise your browsing experience.

Cookies may be used for:

• Website performance

• Analytics

• Remembering user preferences

• Marketing and remarketing campaigns

You may disable cookies through your browser settings; however, some parts of the website may not function correctly.

4. Third-Party Services

We may use trusted third-party providers including:

• Google Analytics

• Google Ads

• Meta (Facebook & Instagram)

• LinkedIn

• Payment Processors

• CRM Platforms

• Email Marketing Platforms

These providers process information in accordance with their own privacy policies.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services;

• Meet legal and accounting obligations;

• Resolve disputes; and

• Enforce agreements.

7. Your Rights

Where applicable under UK GDPR and other relevant laws, you may have the right to:

• Access your personal data.

• Correct inaccurate information.

• Request deletion of your information.

• Restrict or object to processing.

• Withdraw consent where processing is based on consent.

• Request data portability.

Requests may be submitted using the contact information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will become effective immediately upon publication on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information available on our website.

By using our website, you agree to the terms of this Privacy Policy.