Terms and Conditions

Welcome to XclusivePR. These Terms and Conditions govern your access to and use of our website and services. By using this website, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree, you should discontinue use of the website immediately.

2. Services

XclusivePR provides professional services including, but not limited to:

• Public Relations

• Digital Marketing

• Search Engine Optimisation (SEO)

• Social Media Marketing

• Website Design & Development

• Lead Generation

• AI Marketing & Automation

• Branding

• Graphic Design

• Digital Animation

• Music Marketing

All services are subject to separate project proposals, quotations, or service agreements where applicable.

3. Quotations and Payments

Project pricing, payment schedules, and deliverables will be outlined in individual proposals or contracts.

Late payments may result in delays, suspension of services, or additional charges where permitted by law.

4. Client Responsibilities

Clients agree to:

• Provide accurate information.

• Supply required content and approvals promptly.

• Ensure ownership or permission for any materials supplied.

• Cooperate throughout the project.

Project timelines may be extended where required information is delayed.

5. Intellectual Property

Unless otherwise agreed in writing:

• XclusivePR retains ownership of all methodologies, strategies, templates, and proprietary materials.

• Final deliverables become the client’s property only after full payment has been received.

• Third-party software, plugins, fonts, stock images, or licensed assets remain subject to their respective licences.

6. Website Use

You agree not to:

• Use the website unlawfully.

• Attempt unauthorised access to systems.

• Upload malicious software.

• Copy or reproduce website content without written permission.

• Interfere with website functionality.

7. Marketing Results

Digital marketing, SEO, PR, advertising, and lead generation results depend on numerous external factors beyond our control.

We do not guarantee:

• Specific search engine rankings;

• Media placements;

• Sales;

• Revenue;

• Traffic levels; or

• Business growth.

We will always use commercially reasonable efforts and industry best practices.

8. Limitation of Liability

To the maximum extent permitted by law, XclusivePR shall not be liable for:

• Indirect or consequential losses;

• Loss of profits;

• Loss of business opportunities;

• Data loss;

• Delays caused by third-party providers;

• Search engine algorithm changes;

• Platform policy changes; or

• Force majeure events.

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

9. Third-Party Platforms

Our services may involve third-party platforms including Google, Meta, LinkedIn, WordPress, hosting providers, CRM systems, or advertising platforms.

We are not responsible for outages, policy changes, suspensions, or technical issues affecting these platforms.

10. Confidentiality

Both parties agree to maintain the confidentiality of non-public information shared during the course of the engagement unless disclosure is required by law.

11. Termination

Either party may terminate a project in accordance with any applicable service agreement.

Fees for work completed prior to termination remain payable.

12. Governing Law

These Terms shall be governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. Contact

Questions regarding these Terms and Conditions may be submitted through the contact information provided on the XclusivePR website.